Here’s a professional Terms & Conditions page you can use for your digital marketing agency website. Be sure to replace the placeholders Cricveda.com, https://cricveda.com/#link with your actual business details.

Terms and Conditions

Effective Date: 06-August-2026

Welcome to Cricveda. These Terms and Conditions govern your use of our website and the digital marketing services we provide. By accessing our website or purchasing our services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website or services.

1. Definitions

Company, We, Us, or Our refers to Cricveda.
Client, You, or Your refers to any individual or business using our website or purchasing our services.
Services include digital marketing, SEO, website design and development, social media marketing, Google Ads, Meta Ads, content creation, branding, e-commerce marketing, and other related services offered by the Company.

2. Acceptance of Terms

By using our website or engaging our services, you confirm that you have read, understood, and accepted these Terms and Conditions.

3. Services

Our services may include, but are not limited to:

Website Design & Development
Search Engine Optimization (SEO)
Google Ads Management
Meta (Facebook & Instagram) Ads Management
Social Media Marketing
Content Marketing
E-commerce Marketing
Branding & Graphic Design
Website Maintenance
Digital Marketing Consultation

The exact scope of work will be outlined in a separate proposal, quotation, or service agreement.

4. Client Responsibilities

The Client agrees to:

Provide accurate and complete information required for the project.
Supply necessary content, images, logos, and business information on time.
Review and approve work within the agreed timeframe.
Maintain ownership or appropriate licenses for all materials provided.
Make payments according to the agreed payment schedule.

Delays in providing required information may result in project delays.

5. Pricing and Payments

Service fees are outlined in the quotation or agreement.
Payments must be made according to the agreed schedule.
Delayed payments may result in suspension of services.
Any additional work outside the agreed scope will be charged separately after client approval.
All applicable taxes are the responsibility of the client unless stated otherwise.

6. Project Timeline

Project timelines are estimates and depend on:

Timely client communication
Approval of deliverables
Availability of required content
Third-party platform review processes

We are not responsible for delays caused by clients or third-party services.

7. Revisions

Unless otherwise stated in your proposal:

Reasonable revisions are included.
Additional revisions beyond the agreed limit may incur extra charges.
Major changes after project approval may be treated as a new project.

8. Intellectual Property

Upon full payment:

The Client receives ownership of the final approved deliverables unless otherwise specified.
The Company retains ownership of all preliminary concepts, working files, templates, proprietary tools, and methodologies unless agreed otherwise.
We reserve the right to showcase completed work in our portfolio unless a written confidentiality agreement states otherwise.

9. Marketing Results Disclaimer

Digital marketing outcomes depend on numerous factors beyond our control, including market competition, search engine algorithms, advertising platforms, customer behavior, and industry trends.

Therefore:

We do not guarantee specific rankings on search engines.
We do not guarantee a fixed number of leads or sales.
We do not guarantee advertising approval by third-party platforms.
We aim to apply industry best practices to maximize performance.

10. Third-Party Platforms

Our services may involve platforms such as Google, Meta, LinkedIn, YouTube, WordPress, Shopify, or other third-party providers.

We are not responsible for:

Platform outages
Policy changes
Account suspensions
Algorithm updates
Service interruptions beyond our control

Clients remain responsible for complying with the policies of these platforms.

11. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the project unless disclosure is required by law.

12. Cancellation and Termination

Either party may terminate services by providing written notice.

The Client remains responsible for payment of work completed up to the termination date.

No refunds will be issued for completed work or services already delivered unless otherwise agreed in writing.

13. Refund Policy

Due to the nature of digital services:

Payments made for completed work are non-refundable.
Refund requests will be evaluated only in exceptional circumstances.
Advertising budgets paid directly to third-party platforms are non-refundable through the Company.

14. Limitation of Liability

To the maximum extent permitted by law, Cricveda shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.

Our maximum liability shall not exceed the amount paid by the Client for the specific service giving rise to the claim.

15. Website Use

Users agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Copy or reproduce website content without written permission.
Upload malicious software or harmful code.

16. Privacy

Your use of our website is also governed by our Privacy Policy.

17. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Changes become effective immediately upon publication on our website.

Continued use of our website or services constitutes acceptance of the updated Terms.

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, India.

19. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Cricveda

Email: store@cricveda.com

Website: https://cricveda.com/#link

Phone: 9809809801